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There is no difference in content or quality. All plans are Premium with 4K UHD quality. The only difference is the single device you can log into (Mobile, Laptop/PC, or TV).
No. The plans are strictly for one device type only. To use on multiple different devices, you would need to purchase a separate plan for each or ask us about an All-Access plan
Yes! 4K UHD quality is standard on all our plans. To watch in 4K, you need a 4K-compatible device and a good internet connection.
You can log in on exactly one device as per the plan you buy (e.g., the TV plan works on one TV only). You can watch on one screen at a time on that device.
The delivery time for your order depends on your membership status with our store:
- ⚡ Express Delivery (For Premium Members): If you have a Prime Lifestyle Store Premium Membership, your order receives priority processing. You will get your account credentials delivered to your registered email or WhatsApp number within 30 minutes.
- 🕒 Standard Delivery (For All Other Customers): For all other customers, delivery is guaranteed within 6 hours. We appreciate your patience and will process your order as quickly as possible.
No, we provide a fresh account with your selected plan pre-activated.
Contact our customer support immediately. Your purchase is covered by a full warranty, and we will resolve the issue for you.
Yes, it is a one-time payment for the entire duration of the plan. There are no hidden or recurring fees.
Our accounts provide higher security by not using a fixed password. The login process is different for Mobile/Laptops and TVs.
- For Mobile, Laptop, or PC (OTP Login):
- Open the Sony Liv app or website and enter the mobile number we provide with your order.
- Click the option to log in using an OTP.
- Contact our WhatsApp support with your Order ID to request the OTP.We will send you the OTP.
- Enter it to log in and start streaming.
- For Smart TV (Activation Code Login):
- Open the Sony Liv app on your Smart TV.
- Select the "Sign In" option. The TV will display a unique activation code.
- Take a clear picture of this code and send it to our WhatsApp support along with your Order ID.
- We will activate your TV from our end within minutes.
Once the account details are delivered, we cannot issue a refund. However, we guarantee that your plan will work for the full duration and offer a free replacement if any issues arise from our end.
Yes, we can help with that. If you have ordered the wrong device plan by mistake, please contact our WhatsApp support team immediately after your purchase and before you log in to the account.
Provide your Order ID and explain the reason for the exchange. You must clearly state which new plan you want (e.g., "I ordered the Mobile plan, but I need the TV plan"). Our team will then update your order and provide you with the new, correct account details. Please note that any price difference between the plans will need to be settled to complete the exchange.
That's an excellent question. Our plans are more affordable because we acquire special promotional, corporate, or multi-user accounts in bulk. This lowers our cost, and we pass these savings directly on to our customers.
These accounts are 100% safe and secure. Your biggest assurance is our Full Duration Warranty. This means that if you face any issues with your account at any point during your subscription period, we will promptly provide you with a replacement account. Your entertainment will never be interrupted